It is our assurance that we will do everything we can, to ensure that you receive your order at your doorstep at the earliest.
Shipping Terms:
Items will have availability status shown once a size/Color is selected on the product page; this availability status will also be shown on the shopping cart page as well. While we will do our best to ship the products as soon as we can, there is a possibility of the shipment reaching your door-step late due to conditions and reasons which are not under our control. Delivery times vary depending on the state you are located in and the carrier that is used to ship your consignment. Delivery can be expected within 5-6 business days in most cities/towns and in 10-12 business days in areas that are difficult to serve. Delivery timeline is exclusive of weekend or holidays.
Note: While we and our associates do our best to package the product(s) in the best possible way, we suggest you to check the package for any kind of tampering or damage before accepting or signing off the POD receipt. In case of any discrepancy as above, kindly DO NOT accept the package and let us know the details through email or phone.
Shipping Costs:
Please note that shipping costs being charged are as per the actuals of the carrier partner. For orders where the total amount is more than Rs. 4499/- (Four Thousand four hundred ninety nine), shipping is Free!
You may be charged an additional octroi or tax from your local governing authority.
Shipping Tracking:
A confirmation email including carrier specific tracking information will typically be sent once the product(s) are shipped out to you. You can also view all these details under “MY ACCOUNT” top menu, once you login.
The package can then be tracked on the carrier’s website with the tracking information sent to you. Please note that tracking information is updated 18-24 hours after the shipment is collected from our store or our associates’ warehouse, hence the online details might be visible only after the stipulated timeframe.
International Shipping:
As much as we would love to cater to our friends overseas, orders placed on our website are for customers based in India only.
Kindly email us on Support@scoutrides.com for all international requests.
Last updated: March 18, 2024
Thank you for shopping at Scoutrides.com
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions:
Interpretation:
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions:
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Scoutrides.com Unit of Zeal Infinity Solutions
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Motoblazer, accessible from https://scoutrides.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@scoutrides.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods:
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
No 7, Second Floor, 1 st Cross, 3rd Block 6th Main,
Grapes Garden T R Nagar Bangalore 560070
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: rides@scoutrides.com/ support@scoutrides.com